Nuggetty Goodness

...

Great now I have to get this fashion outfit on my human priest just to see if it really does do that on humans.

(It doesn't on elves - elves all very decently covered.) Well, depending on your definition of 'very' and 'decent'.

._. Which makes me sad because it means I spent 10 minutes zooming in on my elf toon's boobs just to see if I could get that view.

This better not be pshopped. T_T

Ahhaaha. Roped a friend in to test... FOR SCIENCE!

It's not shopped. O.O

First image is screenshot taken by dwarf-me. Second is from friendie. *cackle*

You've taken the prevalence of bad analysis and design practices as evidence that they simply don't work. Doing it correctly requires a deep understanding of the problem domain, of the people who will use the product, and what technology can do. Yes, most practitioners are terrible, but it's brazen ignorance to state that analysis and design (requirements being the output thereof) are bullshit.

My experience with developers (and I include myself when I was one) has been that they are good at building things right, and not so good at building the right thing, except in the narrow space of products that programmers use. They can build what they want, and they can build what a customer says they want, but they are not effective at listening to what a customer says they need and figuring out what that actually means.

Because most clients, if you ask them directly what they want, will describe a solution based on their own flawed assumptions about technology, and they often don't understand their own problem very well.

If your sales force is saying they need a new order entry application because the one they have is slow, and you take them at their word and start building one, that's just plain stupid. Maybe it is simply difficult for them to use. (They are sales people, after all, and they use the system infrequently.) Why the fuck are the sales people entering orders anyway? Is that something customer service can do? Can the customers enter their own orders? Your going in assumption should be that whatever solutions your clients propose are at best illustrations of some of their concerns and not the actual requirement. You have to look at their business, at what they do, at the people and processes surrounding it, at the larger context in which it all happens. Otherwise you're just wasting time.

My experience has been that people who can do this well are rare and they aren't programmers at the same time they are analysts. Many were programmers, and some may go back and forth, and on small projects it doesn't matter so much, but for complex requirements it is damn near impossible to keep both models in your head at the same time and retain the necessary objectivity. If you're thinking about the code, you're going to gravitate to solutions you want to build and not the solution best suited to the problem at hand. You need to be grounded in an understanding of what is technically possible/feasible, but at the same time you need to forget about that and pretend you have magic fairy dust and anything is possible. This paradoxical thinking tend to hurt your brain and the end result has to be something doable, but it allows you to explore a solution space much larger than a "what can we build" mindset will afford. There are some developers who can do both, but you don't get many opportunities to hire them.

In the consumer space, it is the same, just fucking harder still because consumers haven't got a clue what they actually want or what technology can do and if you only target those products that developers would use and understand, then you're severely limiting your target market.

Look at a company that does this for a living well and you'll see that it can be useful. Apple gets it. How their process works exactly I don't know, but I promise that someone is doing "business requirements" in the sense of thinking deeply about what problems they are actually trying to solve for who, and how the product will actually be used in real life. When I saw the iPhone for the first time, my immediate reaction was "Apple is going to make a big pile of money" because they were the first company to really nail the requirements in the cell phone market. Everyone else previously was just building what their developers thought would be doable/cool or under the sway of designers who didn't know what they were about.

Or if you want a more generic example of someone who at least has a chance of getting it right, look at Cooper design. They have some concept designs posted on their website that are, in my opinion, examples of what a "business requirement" should look like. Note that while the designs could be built, there's nothing in the requirements about how they should be built and there are some interesting business and technological challenges that would need to be overcome. I would suggest that many or most successful technology products (iPhone, again, for example) are the result of solving such interesting challenges and therefore one benefit of good requirements is that they can direct our attention to the problems worthy of solving if we want a successful product. Too often we invest time in optimizing or creating features that nobody actually cares about.

Anyway, aside from being completely wrongheaded and misinformed, nice post.

Comment from a long rant, "Stevey's Blog Rants: Business Requirements are Bullshit".

The rant is nonsense. It does what my title says - confuses poor analysis with a lack of need for any analysis.

The rant-comment though, is epic. ;)

Requirements gathering and the analysis that has to be done to come up with those requirements isn't the same as simply gathering data.

Data are the dots in an (unnumbered) connect-the-dots painting.
Analysis is drawing the lines that connect those dots into a bigger picture of a plan.
Good analysis means that the plan you've just come up with has a good chance of leading to phat lootz.

For those who would argue that it's impossible to evaluate designs without real content, let me ask this: why then, is it okay to evaluate content out of context of the designs? To review copy decks devoid of color, typography, layout, and styling means that readers are missing out on the important signals communicated by design-cues to priority, weight, and hierarchy of information, but also emotional and aesthetic appeal. If content strategists want to ask designers to stop using Lorem Ipsum, maybe designers should insist that content strategists add style sheets to their copy decks that match the proposed design direction.

Why?

Because, you utter failure as both designer and writer, good writing should be powerful even if it's untidily but legibly written on 100 sheets of onionskin.

P.S. I agree that Lorem Ipsum can be used in the correct context, and is a valid tool. But the paragraph above is an incredibly annoying straw man argument. Oh, and she's also missed that design supports content; the reverse is called art.

SooOooo pretty. I do kinda wish the PDF had done the text as overlays, so I could read and view at the same time, but I guess they didn't want to spoil the photos.

This is where I started wishing the PDF could hide/show the text. Or have it as notes.

It's really, really beautiful. Not obvious HOW beautiful till you start zooming in and out but... O.O

Needs Chrome.